![]() ![]() Chat is also available for use when using standard control screen functionality within Web Remote. Not every incident requires a full remote takeover session right away, so we’ve ensured you can initiate chat standalone, with an option to control the screen during the session. ![]() Built-in flexibility to suit your workflows.As with the Web Remote control screen experience, you can initiate Web Remote chat from any modern web browser, and from other locations such as the Autotask ticket insight or via a webhook notification in applications such as Microsoft Teams. A fast and responsive chat experience, right in your browser.Web Remote chat features include the following: Web Remote chat is built from the ground up to provide a seamless experience for technicians to provide effective support. We’re excited to announce the first iteration of Web Remote chat. Please see below for the highlights, along with the full list of fixes and improvements. The 10.6.0 release is the fourth of our twelve monthly releases planned for 2022. IMPORTANT This is a full platform and Agent release therefore, partners should expect disconnection of the Agent during the update window. Please check the Status Page for regular updates. Datto RMM 10.6.0 release notes Schedule * Platform ![]()
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